Frequently Asked Questions
Everything you need to know about our drainage services, pricing and coverage across Kent.
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Got a question? Browse our most common queries below. If you can't find what you're looking for, get in touch and we'll be happy to help.
8 questions
We offer a 24/7 call out service so please ring 07377 202082 for immediate attention. Our engineers are on standby around the clock, 365 days a year — including bank holidays.
No minimum call out charge is applied. Our engineers will assess the work required at your property, discuss and explain your options and give you an estimate before any work begins — with absolutely no obligation.
Each job can vary enormously and it would be misleading to quote too many prices until we have had the opportunity to visit your property or business and fully assess the work required. However, a simple drain unblocking service for domestic clients is just £120 Mon–Fri 8am–5pm, and we give you a separate quote if any additional work is required.
To help us maintain the best and quickest possible service we cover the entire county of Kent — including Ashford, Canterbury, Folkestone, Maidstone, Sevenoaks, Sittingbourne, Tonbridge, Dartford, Dover, Medway, Thanet and Tunbridge Wells.
We offer a comprehensive service to both domestic and commercial customers. We understand that with a commercial client there may be issues like staff health and safety, business disruption, and risk assessments to consider — we work closely with businesses to ensure we resolve any drainage issues in the best possible way with the minimum of disruption.
Yes, our engineers are fully trained and have the right equipment to inspect the condition of your gutters and downpipes and discuss any repairs or maintenance that may be required. We use specialist cameras and high-pressure equipment for a thorough inspection.
We cover everything drainage-related: drain unblocking, drain repair & installation, CCTV drain surveys, high-pressure water jetting, gutter cleaning & maintenance, and 24/7 emergency response. No job is too big or small.
Yes, all our work comes fully guaranteed and our engineers will explain what that covers when the work is completed. We are fully insured and an approved CAT member and Kent Trading Standards approved.
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